1. Introduction
Welcome to Zeni AI ('we,' 'our,' or 'us'). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI trading bot platform and related services (collectively, the 'Service').
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
2.1 Personal Information
- Wallet addresses and blockchain transaction data
- Telegram user ID and username
- Email addresses (if provided)
- Name and contact information (if provided)
- Language preferences
2.2 Technical Information
- IP addresses and device information
- Browser type and version
- Operating system information
- Usage patterns and analytics data
- Cookies and similar tracking technologies
2.3 Trading Data
- Trading bot performance metrics
- Transaction history and trading patterns
- Bot configuration and settings
- Error logs and debugging information
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our trading bot services
- To process transactions and manage your account
- To communicate with you about your bot status and updates
- To improve our services and develop new features
- To ensure security and prevent fraud
- To comply with legal obligations
- To provide customer support
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- With your explicit consent
- To comply with legal requirements or court orders
- To protect our rights, property, or safety
- With trusted service providers who assist in our operations
- In connection with a business transfer or acquisition
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Restriction of processing
- Data portability
- Objection to processing
- Withdrawal of consent
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences, but disabling cookies may affect the functionality of our Service.
9. Third-Party Services
Our Service may integrate with third-party services such as Telegram, blockchain networks, and analytics providers. These services have their own privacy policies, and we encourage you to review them.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
11. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last updated' date. You are advised to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us through our platform or at the contact information provided in our Terms of Service.